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Frequently Asked Questions

Payment:
We accept MasterCard, Visa, and American Express. Net 30 day credit trade accounts may be established with approved credit applications.

Shipping:
We ship small orders (0-500 lbs.) by FedEx. We ship large orders (500+) by common carrier truck. All shipments are FOB Tupper Lake, NY. Any breakage or damage in transit is the responsibility of either FedEx or the trucking company. You must contact them first and have the damage verified before we can send you a replacement.

Returns & Exchanges:
We are confident that you will thoroughly enjoy our Well Dressed Food products. 

If for any reason you are not completely satisfied with your purchase, for any reason, please let us know.  We will promptly replace the item or give you your money back.  Please use our packing slip and send the merchandise back to us via traceable mail. Upon receipt of your package, we will promptly exchange or refund as you instruct.

Our return address is:

The Well Dressed Food Company

P.O. Box 1207

Tupper Lake, NY  12986

We request that you make any claim for a return or exchange within 7 days of receipt of  your order.  The customer is responsible for all shipping charges on returns and exchanges unless the return or exchange is due to an error on our part.

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